1. The service
The service provider is PRIENTE SOFTWARE YAZILIM ANONİM ŞİRKETİ, a joint-stock company incorporated in Türkiye; in these terms, "Priente", "we" and "us" refer to this company. Priente Hub is a brand and product of Priente Software.
- Legal name: PRIENTE SOFTWARE YAZILIM ANONİM ŞİRKETİ
- Address: Ahi Evran OSB Mah. Erkunt Cad. Teknopark No: 3 İç Kapı No: 4, Sincan / Ankara, Türkiye
- Trade registry: Ankara Trade Registry (Ankara Chamber of Commerce / Ankara Ticaret Odası), Trade Registry No: 511729 (Chamber Registration No: 2073597)
- MERSİS No (Central Registration System number): 0733122921400001
- Issued share capital: TRY 13,210,000.00
- Email: [email protected]
Priente Hub is an organisational workspace that brings together email, chat, meetings, calendar, files, tasks and approval workflows. On Priente Cloud it is operated by Priente; in on-premise and air-gapped installations it runs on the organisation's own infrastructure.
The mobile apps in the app stores and the desktop apps can be downloaded free of charge; however, using them requires a valid account on an organisation's Priente Hub server.
2. Accounts
- Accounts are created and managed by your organisation. Organisation administrators may suspend, modify or delete your account.
- You are responsible for keeping your sign-in credentials confidential and for using security features such as two-factor authentication.
- If you become aware of any unauthorised use of your account, notify your organisation administrator and [email protected] immediately.
3. Acceptable use
When using the service, you agree not to:
- Share content that is contrary to applicable law, infringes the rights of others, or is defamatory, harassing or hateful.
- Send unsolicited bulk messages (spam), phishing messages or malware.
- Attempt to circumvent the security of the service, gain unauthorised access to other accounts or disrupt the service.
- Reverse engineer or copy the software or circumvent licence restrictions (except where expressly permitted by law).
- Use the service in a manner contrary to your organisation's own policies.
In the event of a breach of these rules, we may remove the relevant content and suspend the account; in on-premise installations, this authority rests with your organisation.
4. Your content
All rights to the content you create and upload belong to you or your organisation. Priente processes content only to the extent necessary to provide the service (storage, transmission, backup, encryption and search indexing).
You are responsible for ensuring that your content complies with the law and that you hold the rights necessary to share it.
5. Privacy
How your personal data is processed is explained in the Privacy Policy: prientehub.com/en/privacy/
6. Intellectual property
The Priente Hub software, design, logos and trade marks belong to Priente. These terms grant you a personal, non-transferable and non-exclusive right to use the service within the framework of your organisation's agreement. Open-source components used in the applications are subject to their own licences.
7. Service continuity and changes
We make reasonable efforts to provide the service without interruption and securely. Committed service levels are set out in the agreement with your organisation. Temporary interruptions may occur due to maintenance, security updates or force majeure.
We may change, add or remove features in order to improve the service. We will announce significant changes in advance.
8. Limitation of liability
Except for commitments expressly given in the agreement with your organisation, the service is provided "as is". To the maximum extent permitted by applicable law, Priente is not liable for indirect damages, loss of profit or loss of data, except in cases of wilful misconduct or gross negligence.
In on-premise and air-gapped installations, the operation, backup and security of the infrastructure are the responsibility of the organisation.
Your statutory rights as a consumer are not affected.
9. Termination
You may stop using the app at any time and request the deletion of your account (see prientehub.com/en/data-deletion/). Access to the account may end when your organisation's agreement terminates or in the event of a serious breach of these terms. What happens to the data after termination is governed by the retention periods set out in the Privacy Policy.
10. App Store and Google Play
If you downloaded the app from the Apple App Store: these terms are between you and Priente, not Apple; Priente, not Apple, is responsible for the maintenance and support of the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must use the app in accordance with the App Store usage rules.
If you downloaded the app from Google Play, the Google Play Terms of Service also apply.
11. Governing law and disputes
These terms are governed by the laws of the Republic of Türkiye. Without prejudice to the statutory rights of consumers, the courts and enforcement offices of Ankara have jurisdiction over any disputes. Consumers may also apply to the consumer arbitration committees or consumer courts at their place of residence in accordance with Turkish Consumer Protection Law No. 6502.
12. Changes and contact
We may update these terms; the current version is published on this page. Your continued use of the service after any changes means that you accept the updated terms. For questions: [email protected] or by post to PRIENTE SOFTWARE YAZILIM ANONİM ŞİRKETİ, Ahi Evran OSB Mah. Erkunt Cad. Teknopark No: 3 İç Kapı No: 4, Sincan / Ankara, Türkiye.